Customer Service Boot Camp Planned for March 7, 14, 21
Author and businessman, Dennis Beson will be presenting the seminar
February 14, 2012
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By: Josh Sharrow
Author of "My Customer, My Co-Worker" and Great Lakes Bay
businessman, Dennis Beson will be presenting a seminar titled
"Customer Service Boot Camp" on three different days in the
month of March one day in each county.
The seminar will focus on how to treat both a customer of your company and the internal co-worker customer. The two hour seminar will be fast
paced and interactive, with role play situations, discussion groups
and team related exercises designed to challenge participants to
be the best they can be.
The fee for this seminar is $49.95 per person.
Dennis Beson is a corporate training specialist and has worked
closely with a number of the Great Lakes Bay Area businesses.
Beson is also a member of the Midland, Bay and Saginaw Chamber
Boot Camp Schedule
March 7th - 8:30 to 10:30 or 1:30 to 3:30 - Copoco Credit Union - Bay City
March 14th - 8:30 to 10:30 or 1:30 to 3:30 - Grace A. Dow Library - Midland Township
March 21st - 8:30 to 10:30 or 1:30 to 3:30 - Residence Inn - Saginaw
To register: Call Dennis Beson - 989-233-0500
Sharrow is the Sales Manager, columnist, writer, coffee maker for O.J. Advertising and an on-air personality for 98 KCQ.
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