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Customer Service Boot Camp Planned for March 7, 14, 21

Author and businessman, Dennis Beson will be presenting the seminar

February 14, 2012       Leave a Comment
By: Josh Sharrow

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Dennis Beson
Author of "My Customer, My Co-Worker" and Great Lakes Bay businessman, Dennis Beson will be presenting a seminar titled "Customer Service Boot Camp" on three different days in the month of March one day in each county.

The seminar will focus on how to treat both a customer of your company and the internal co-worker customer. The two hour seminar will be fast paced and interactive, with role play situations, discussion groups and team related exercises designed to challenge participants to be the best they can be.

The fee for this seminar is $49.95 per person.

Dennis Beson is a corporate training specialist and has worked closely with a number of the Great Lakes Bay Area businesses. Beson is also a member of the Midland, Bay and Saginaw Chamber of Commerce.

Boot Camp Schedule

  • March 7th - 8:30 to 10:30 or 1:30 to 3:30 - Copoco Credit Union - Bay City

  • March 14th - 8:30 to 10:30 or 1:30 to 3:30 - Grace A. Dow Library - Midland Township

  • March 21st - 8:30 to 10:30 or 1:30 to 3:30 - Residence Inn - Saginaw

  • To register: Call Dennis Beson - 989-233-0500

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    Josh Sharrow

    Sharrow is the Sales Manager, columnist, writer, coffee maker for O.J. Advertising and an on-air personality for 98 KCQ.

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