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Small Business Council Seminar at FinancialEdge Community Credit Union

Bay Area Chamber Small Business Council

Customer Service Topic Of Seminar

May 25, 2014       Leave a Comment
By: Diane Szczepanski

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The Small Business Council, just one of the many active groups within the Bay Area Chamber of Commerce, recently held a Customer Service presentation for local council members and non-members.

The event was held at FinancialEdge Community Credit Union located at 1199 S. Euclid Ave in Bay City, MI.

Diane Szczepanski from FinancialEdge CCU offered customer service examples of recent mystery shopping and Dennis Beson, of Merrill Institute was the presenter.

For more information on future events, contact Jo Ellen Strieter at the Bay Area Chamber of Commerce. (989) 893-4567.




Jodi Lamont, left and Jo Ellen Strieter, of Bay Area Chamber of Commerce
Photo by Diane Szczepanski
© MyBayCity.com



Dr. Lee Newton gave the welcome and introductions
Photo by Diane Szczepanski
© MyBayCity.com



Alana Rabedioux of Cadmium Design Studios and Dennis Beson role play a potential customer service situation
Photo by Diane Szczepanski
© MyBayCity.com



Dennis Beson interacting with attendees
Photo by Diane Szczepanski
© MyBayCity.com



Dennis Beson
Photo by Diane Szczepanski
© MyBayCity.com



Jo Ellen, of Bay Area Chamber of Commerce wraps up the event
Photo by Diane Szczepanski
© MyBayCity.com




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Diane Szczepanski

Business-woman by day, confessed boot addict by night and 'wanna-be' writer, music lover and proud Mom of an awesome guitar playing, teen son.

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